BT Passport System

A BT Passport is a simple word document which can be completed by any BT employee who feels their circumstances could have an impact on their ability to work either currently or at some point in the future.

Completing a BT passport is voluntary on the part of the individual and there is no record of who has or has not completed a passport. The passport can be downloaded from the intranet and completed at a 1-1 between the employee and their line manager.  Its completion is aimed to provoke discussion about balancing business and individual needs and to record the outcome of that discussion. Once completed the passport is confidential, but if the individual’s line management changes, the passport should be handed over to the new line manager, whilst maintaining confidentiality. This removes the need to repeat personal information and renegotiate local agreements already reached between the line manager and the individual.

There are currently 3 BT passports in the scheme:

BT Disability Passport


The BT Disability Passport can be completed by any BT employee who has a disability or long term health condition they believe could have an impact on their ability to work, either currently or at some point in the future. The BT Disability Passport may describe the individuals’ health condition or disability and its impact including the impact of any medications needed or any reasonable adjustments the individual might need. The passport might also include details of recommendations made by external parties, for example Remploy via an Enable referral.

BT Carers Passport

The BT Carer’s Passport can be completed by any BT employee who has caring responsibilities that they believe could have an impact on their ability to work currently or at some point in the future. The purpose of the BT Carer’s Passport, is to capture the nature of the caring responsibilities at present, their likely shape in the future and the adjustments and flexibility that the individual needs to fulfil their responsibilities.

BT Health and Wellbeing Passport

The focus, as with all the BT Passports, is on removing any barriers which might prevent the individual from making a full contribution at work. The plan is agreed while they are at work and in a good state of health so it can be implemented quickly if and when they become unwell. Its purpose is to describe the potential impact of an individual’s condition on their ability to do their job effectively. It will detail reasonable adjustments, either temporary or permanent, to allow this to happen and will provide a list of resources that can be called upon to support them and their manager in helping them to continue working.

All passports can be reviewed quarterly or more frequently if preferred, but particularly if circumstances change, at the discretion of the individual and manager.

The CWU strongly advises members to complete a passport, if relevant, to minimise possible future problems. 

http://humanresources.intra.bt.com/index/fairness/eadiversity/fairness-passports-link

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